Who We Are

We are a team of passionate professionals with many years of insurance experience. We know the ins and outs of insurance products and we’re happy to share our knowledge with you. You can depend on us to have the answers and to find you the best solutions for your situation. And to keep doing that, we’re constantly doing supplementary training for our staff to expand our skills and keep up with the changes in the industry.

At Pacific Insurance Brokers, we value our clients. Your best interests are the standard that guides our actions. We deliver excellent customer service in Chinese, French, Korean, Armenian, Russian, and of course, English. And with us, you’ll never be a case number. We believe that you deserve  face to face interaction with your insurance broker. We also understand that with today’s busy lifestyle, it can be difficult to make the time. Which is why we are dedicated to servicing our clients in a manner that is the most convenient for them. Our brokers will make the time to understand your individual situation and tailor our services to your needs.

Ralph Hui

Chairman & CEO

Ralph started in the insurance industry in 1977 as an independent agent. As he gained experience in the industry, he came to recognize the trouble that many immigrants were facing when it came to insurance: the language and cultural barriers made it more difficult to understand insurance.

As a result of the issues he saw others facing, Ralph created a specialized insurance brokerage to help those in the Chinese community. Through his dedication and commitment to continuous learning to keep up to date with the needs of his clients and with industry standards, Ralph has gained the trust of both his clients and insurance companies. So much so, in fact, that he has grown the company exponentially since those early beginnings and now serves a variety of clients with diverse backgrounds in the GTA.

Ralph is frequently invited as a guest host on Fairchild Radio and A1 Chinese Radio for segments on insurance, in recognition of his knowledge and expertise. Despite his successes, Ralph has never forgotten his initial motivation to make a positive contribution to the community. He is an active supporter of various community organizations and events.

Awards and Recognition

  • RIBO Accredited – Our staff are trained Registered Insurance Brokers of Ontario. The Registered Insurance Brokers of Ontario (RIBO) is the self-regulatory body for insurance brokers in Ontario
  • CRV Radio International – Invited to speak as an Insurance Expert on a live broadcast
  • Ming Poa News Paper – Provided statement on the current state in insurance for consumers and future trends

Community Involvement

  • Toronto Chinese Business Association – Gold Sponsor
  • Confederation of Greater Toronto Chinese Business Association – Gold Sponsor and Past President
  • Canadian Chinese Insurance Professionals Association – Safe & Responsible Driving Campaign Gold Sponsor
  • Toronto Dragon Boat Festival – Host
  • Kitefest – Emerald Sponsor
  • Mon Sheong Foundation – Volunteer
  • GetLit – Supporter
  • Culture Regeneration Research Society – China Passion The Growing Seeds Project Master Sponsor
  • Sick Kids Foundation – Supporter
  • Sick Kids Hospital – Supporter
  • Royal Conservatory of Music – Supporter